2.3
Code of Ethics

Ethical standards for responsible conduct by DIA and its employees

DIA completed and implemented its new code of ethics in 2012, which can be downloaded and view on the corporate website. This code, which is incumbent on all members, from the board of directors to all employees or franchisees, provides a blueprint to how we work, inspired by the company’s core values.

DIA is committed to a business approach which prioritises, building from the core principle of strict compliance with prevailing law, respect for and promotion of its stakeholders’ rights and interests, care for the environment, commitment to the community and the prevention of malign practices such as corruption and bribery.

The Code of Ethics outlines five principles of conduct:

  • We comply with rules and regulations and respect others
    Compliance with the bodies of in-house and external rules and regulations and respect for others lie at the heart of DIA professionals’ business conduct.

  • Our decisions and relationships are guided by ethics: we say no to corruption
    At DIA we are aware that individual success is rooted in the team, and that a team can only be successful when it is founded on ethical conduct. Dealings with colleagues and third parties must be based on integrity, objectivity and impartiality.

  • We safeguard assets and information
    DIA employees are thorough, professional and loyal to the company. They endeavour to ensure the best use of DIA’s assets and resources at all times aware that they must be used strictly for professional purposes.

  • We are committed to our customers and to society as a whole
    Individually and as a company, DIA and its professionals play fair, avoiding and thwarting manipulation, fraud or any other form of illicit behaviour that could give DIA an unfair advantage.

  • We lead by example
    Each and every member of DIA is responsible for ensuring that the company abides by the business ethics to which it aspires. DIA’s values and codes of conduct are not just words: they must inspire and dictate our everyday actions.

Edit:
DIA, S.A.
Parque empresarial de las Rozas - Edif. TRIPARK
C/ Jacinto Benavente 2 A 28232 Las Rozas. Madrid - España

Production and coordination:
DEVA | Comunicación financiera y sostenibilidad

Design:
STROCEN.COM | New Corporate Design

Web development:
efe6 <Rebuilding ideas/>

Photography:
Jesús Umbría / DIA